Who We Are
Founded in 2010, Pinnacle Property Services is entirely relationship based. Our focus every day is on serving our clients. We answer our phones with the goal of making it easy for our homeowners to solve their problems quickly and effortlessly. We listen and seek to understand while employing expertise and common sense to resolve issues on the 1st try.
We offer cloud-based portals via mobile phone or desktop that operate 24/7 for fast and efficient self-service including flexible online payment options.
We have built an extensive network of local vendors with the required expertise and a proven record of performance to earn our confidence and the ability to bid competitively.
Our office is local, and we employ certified managers.
Who We Are
Founded in 2010, Pinnacle Property Services is entirely relationship based. Our focus every day is on serving our clients. We answer our phones with the goal of making it easy for our homeowners to solve their problems quickly and effortlessly. We listen and seek to understand while employing expertise and common sense to resolve issues on the 1st try.
We offer cloud-based portals via mobile phone or desktop that operate 24/7 for fast and efficient self-service including flexible online payment options.
We have built an extensive network of local vendors with the required expertise and a proven record of performance to earn our confidence and the ability to bid competitively.
Our office is local, and we employ certified managers.
Who We Are
Founded in 2010, Pinnacle Property Services is entirely relationship based. Our focus every day is on serving our clients. We answer our phones with the goal of making it easy for our homeowners to solve their problems quickly and effortlessly. We listen and seek to understand while employing expertise and common sense to resolve issues on the 1st try.
We offer cloud-based portals via mobile phone or desktop that operate 24/7 for fast and efficient self-service including flexible online payment options.
We have built an extensive network of local vendors with the required expertise and a proven record of performance to earn our confidence and the ability to bid competitively.
Our office is local, and we employ certified managers.
Statement from the CEO
Having entered the world of entrepreneurship 25 years ago, I appreciate the many circumstances and opportunities afforded me that have brought me to where I am. As I reflect on how this whole adventure got started, I must thank a woman-owned business owner. She ran a remediation business, and I was her office manager. While keeping the office was my priority, on many occasions, I was asked to assist with emergencies. Remediation is all about emergencies, and when it’s a new fire or water damage, it is all hands on deck. I loved helping bring the chaos back to order and helping the owners who were affected.
Armed with this great experience, I launched my first business doing commercial property maintenance. During my twelve years as CEO, I had complete oversight of a seven day per week operation. I also gained an in-depth knowledge of facilities maintenance. My experience as a vendor and licensed contractor has been invaluable to me. I draw on this every day using it as a guideline for my expectations with vendors.
It seems that my combined experience prepared me perfectly for my next business as a property manager. I started managing properties in Marin and San Francisco in 2007, and I worked for several firms before I began managing my own portfolio of properties in 2010. What I enjoy most about being a property manager is helping others. I also enjoy the vast array of different personalities I work with. Each day is different in property management, and we can never be sure what challenges we will face.
As we launch this new website, we realize that we are living in a new digital age where homeowners expect fast, efficient, self-service options for handling their regular needs. We are responding to your expectations, and we will be here to guide you whether you are a pro at digital services, or you just need a little help.
Statement from the CEO
Having entered the world of entrepreneurship 25 years ago, I appreciate the many circumstances and opportunities afforded me that have brought me to where I am. As I reflect on how this whole adventure got started, I must thank a woman-owned business owner. She ran a remediation business, and I was her office manager. While keeping the office was my priority, on many occasions, I was asked to assist with emergencies. Remediation is all about emergencies, and when it’s a new fire or water damage, it is all hands on deck. I loved helping bring the chaos back to order and helping the owners who were affected.
Armed with this great experience, I launched my first business doing commercial property maintenance. During my twelve years as CEO, I had complete oversight of a seven day per week operation. I also gained an in-depth knowledge of facilities maintenance. My experience as a vendor and licensed contractor has been invaluable to me. I draw on this every day using it as a guideline for my expectations with vendors.
It seems that my combined experience prepared me perfectly for my second business as a property manager. I started managing properties in Marin and San Francisco in 2007, and I worked for several firms before I began managing my own portfolio of properties in 2010. What I enjoy most about being a property manager is helping others. I also enjoy the vast array of different personalities I work with. I find it fascinating to see how I best meet their needs. Each day is different in property management, and we can never be sure what challenges we will face.
Thank you!
I want to thank my clients for the great opportunity of working with them and their communities, and for the trust they have given us. And for our many dedicated industry partners, we want to thank you and the experts we rely on daily. Only collectively can we make this industry work.
As we launch this new website, we realize that we are living in a new digital age where homeowners expect fast, efficient, self-service options for handling their regular needs. We are responding to your expectations, and we will be here to guide you whether you are a pro at digital services, or you just need a little help.
It seems that my combined experience prepared me perfectly for my next business as a property manager. I started managing properties in Marin and San Francisco in 2007, and I worked for several firms before I began managing my own portfolio of properties in 2010. What I enjoy most about being a property manager is helping others. I also enjoy the vast array of different personalities I work with. Each day is different in property management, and we can never be sure what challenges we will face.
As we launch this new website, we realize that we are living in a new digital age where homeowners expect fast, efficient, self-service options for handling their regular needs. We are responding to your expectations, and we will be here to guide you whether you are a pro at digital services, or you just need a little help.
Who We Are
Hannah Robertson, the principal of our company is a Certified Community Association Manager, a member of ECHO and a licensed real estate agent. She has over 25 years of business experience including 12 years of business ownership in commercial property maintenance.
Who We Are
Hannah Robertson, the principal of our company is a Certified Community Association Manager, a member of ECHO and a licensed real estate agent. She has over 25 years of business experience including 12 years of business ownership in commercial property maintenance.
Who We Are
Hannah Robertson, the principal of our company is a Certified Community Association Manager, a member of ECHO and a licensed real estate agent. She has over 25 years of business experience including 12 years of business ownership in commercial property maintenance.
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Industry Vendor
I started working with Pinnacle Property Services two years ago and have seen firsthand the personal attention Hannah has with property owners. She has a hands-on approach to problem-solving and individualized connection with each community population. Hannah has years of experience with property management, construction management, real estate management and HOA compliance and regulations. She provides personalized attention to details when homeowners call with maintenance needs, HOA questions and she provides a local presence for each property and an immediate response to any emergency that may arise. Pinnacle Property Services provides decades of relationships with responsible, vetted, insured vendors, contractors, on site landscaping companies and maintenance professionals.
Dee C., San Francisco
I have worked with Hannah Robertson several times on different properties. She goes over and above for her HOAs and their members. I’m very impressed by her knowledge of how to care for properties and assess maintenance situations – she is no nonsense and solution oriented in getting things done properly and quickly. Highly recommended.
